Privacy Policy

Privacy Policy

This Privacy Policy explains how Flavor Lens processes personal data in connection with its photography studio services for small brands. It applies to website visitors, product photography customers, and people who communicate with us about inquiries, bookings, galleries, and delivery.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

How We Use Data

We use personal data to respond to inquiries, review product count and style requirements, prepare quotes, arrange product delivery, approve shot lists and sample setups, carry out photography production, manage proof gallery review, edit and deliver files, process payments, maintain records, secure our systems, and meet legal or accounting obligations. We may also use limited technical data to improve site reliability and understand how visitors use the website.

We process data only for purposes connected to the studio relationship or legal duties.
02

Service Providers

We may share personal data with payment processors, hosting and gallery providers, communication tools, and other operational service providers that help us run the studio and deliver files. Where a third party processes data for us, we expect it to use appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their role.
03

Legal Disclosure

We may disclose personal data where required to comply with law, lawful requests, court processes, or regulatory obligations. We may also share information to protect our rights, prevent fraud, or respond to a serious operational or security issue.

Legal disclosure is limited to what is necessary and proportionate.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer required. Some records may need to be kept for legal, accounting, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for enough information to confirm your identity and locate the relevant records before responding.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention

We retain personal data for the period needed to manage inquiries, complete the photography service, maintain business records, and meet legal, tax, or dispute-related obligations. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where retention is still necessary.

We keep data only for as long as it is needed for the relevant business or legal purpose.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may use reasonable notice where appropriate. The revised version applies from the stated effective date unless a different notice period is required by law.

We review this policy when our practices, services, or legal obligations change.
01

Data We Collect

We may collect identification and contact details, product and order information, session preferences, reference images, shot list details, payment and billing records, gallery selections, communication records, and technical data such as device and usage information. In a studio context, we may also process information needed to plan product delivery, approve sample setups, and complete editing and file delivery.

The data collected depends on the inquiry, booking, and delivery steps used.
02

How We Collect Data

We receive data from product inquiries, consultation appointments, forms, email, phone calls, booking discussions, product delivery arrangements, shot list approvals, proof gallery review, and edited-file delivery. We may also generate internal records from our own work, such as session notes, file logs, and selection history.

Most information is provided directly by the customer during the service process.
03

Cookies We Use

Our site may use essential cookies to support security and core functions, preference cookies to remember basic settings, and limited analytics cookies to understand site performance and usage patterns. We do not use cookies to collect more information than is needed for operation, and we do not treat cookie data as separate from other technical records where they are linked.

We use only standard cookie categories needed for site operation and basic analytics.
04

Cookie Controls

You can manage cookies through your browser controls and, where available, site preference tools. Disabling some cookies may affect form submission, gallery access, or other basic functions. We do not rely on cookie settings to override legal or operational requirements for processing necessary data.

Browser settings can limit some cookies, but certain site functions may not work as intended.

Contact Details

Email contact
feedback@kingflavorglove.click
Telephone contact
+27 71 306 3115
Postal address
19 Suikerbekkie Street, Golden Hill Extension 1, Somerset West, 7130
General privacy contact